· Unless you specified during the purchase that you want express shipping, delivery is usually done within 3 to 7 business days. Note that PO boxes are not accepted for delivery.
· Customers wishing to exchange should contact us by phone to obtain approval. The goods must be returned with a copy of the invoice and the authorization number. A product returned without an authorization number will result in its rejection and will be returned to you at your expense.
· Exchanges are permitted, except for special orders and custom items.
· The customer must bear the delivery costs in the event of a return.
· All merchandise must be in its original packaging and be resalable for exchange and refund.
· You have a period of 14 days following receipt of the item to request an exchange, there is no refund.
· Exchanges will be processed according to their availability in inventory. In the event of an inventory shortage, you will be notified by email or phone.