Product returns

· Customers wishing to exchange should contact us by phone to obtain approval. The goods must be returned with a copy of the invoice and the authorization number. A product returned without an authorization number will result in its rejection and will be returned to you at your expense.
· Exchanges are permitted, except for special orders and custom items.
· The customer must bear the delivery costs in the event of a return.
· All merchandise must be in its original packaging and be resalable for exchange and refund.
· You have a period of 14 days following receipt of the item to request an exchange, there is no refund.
· Exchanges will be processed according to their availability in inventory. In the event of an inventory shortage, you will be notified by email or phone.

Please complete the following form to request a product return.